Our website uses cookies only to help provide a better service to you as you move around and make use of our website. Continue to use the site as normal if you're happy with this, or use your browser options to manage cookies. Cookies are managed by your browser and you can access the cookie management area of your browser by exploring its tools/options where you will usually find it under its content or privacy settings area.
We don't use cookies to gather or store personal information about you, however cookies might be generated by the 3rd party services we use to track anonymous information about our website usage. However, if you'd prefer to restrict, block or delete cookies from our site or any other website, you can use your browser to do this. Each browser is different, so explore the menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
If you are wondering what cookies are, they are simply tiny text files stored on your computer when you visit certain web pages. Please note that cookies - since they are only tiny text files - can't harm your computer. Furthermore, we don't store personally identifiable information such as addresses or credit card details in cookies we create. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.
By continuing to use this website without taking any of the measures we have described above you are implying that you accept our use of cookies.
This is a privacy policy for Webshore - Website Design, Development and Build. Our homepage on the Web is located at https://www.webshore.co.uk. The full text of our privacy policy is available on the Web at Privacy Policy.
We invite you to contact us if you have questions about this policy. You may contact us by form mail at the following address:
https://www.webshore.co.uk/contact.
At all times we aim to respect any personal information you share with us, or that we receive from others, and keep it safe. The provision of your personal information to us is voluntary. However, without providing us with your personal information, your use of our services may be impaired. For example, you will be unable to make an enquiry or request a service from us.
For example, personal information that you submit through our website by making an enquiry or a request for a service; in order to allow you or the group you represent to use our services; or that you give to us when you communicate with us by email, phone or letter.
For example, your personal information may be shared with us by third parties that we choose to use including, for example, Eventbrite (when booking events or training) or SurveyMonkey (when completing surveys and polls). Where we have not already done so, we will notify you when we receive personal information about you from them and tell you how and why we intend to use that personal information.
Your personal information may be available to us from external, publicly available sources.
When you visit our website, we automatically collect the following types of personal information: Technical information, including the internet protocol (IP) address used to connect your device to the internet, browser type and version, time zone setting, browser plug-in types and versions and operating systems and platforms. Information about your visit to our website, including the uniform resource locator (URL) clickstream to, through and from the website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, referral sources, page interaction information (such as scrolling and clicks) and methods used to browse away from the page.
We also collect and use your personal information by using cookies on our website. Please see our Cookie Notice above.
In general, we may combine your personal information from these different sources for the purposes set out in this Notice.
We may collect, store and otherwise use the following categories of personal information:
The EU General Data Protection Regulation (“GDPR”) recognises certain categories of personal information as sensitive and therefore requiring more protection, for example information about your health, ethnicity and religious beliefs. In certain situations, we may collect and use these special categories of personal information. We will only collect and use these special categories of personal information if there is a valid reason for doing so and the GDPR allows us to do so.
We will disclose some of your information to agents, statutory bodies and suppliers in order to provide our services to you. Those parties may include (but are not limited to):
We do not sell your personal data or information to any third party organisations.
When you use our secure online payment function you will be directed to a specialist payment services provider who will receive your financial information to process the transaction. We will provide your personal information to the payment services provider only to the extent necessary for the purpose of processing your payment.
We keep your data for as long as it is necessary to provide the services that you have asked for, and to meet our legal obligations to HMRC and other accounting regulations. As a general rule, we will keep your data for seven years from the end of your relationship with us. However, if before that date (i) your personal information is no longer required in connection with such purpose(s), (ii) we are no longer lawfully entitled to process it, or (iii) you validly exercise your right of erasure (see section "What are my rights?"), we will remove it from our records at the relevant time.
If you request to receive no further contact from us, we will keep some basic information about you on our suppression list in order to comply with your request and avoid sending you unwanted materials in the future.
When you give permission to receive emails from us about other of our activities, your information will be kept with us until you notify us that you no longer wish to receive these messages, or:
Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for marketing purposes, or to unsubscribe from our email list at any time. You also have the following rights:
Please note that some of these rights only apply in certain circumstances. At all times you have the right to make a complaint to the Information Commissioner’s Office www.ico.org.uk if you think that any of your rights have been infringed by us. If you have any concerns or complaints about the way we use your personal information, please contact us using the details given below.
We are committed to keeping your personal information safe and secure. We have appropriate and proportionate security policies and organisational and technical measures in place to help protect your personal information.
Your personal information is only accessible by appropriately trained staff, volunteers and contractors, and stored on secure servers which have features to prevent unauthorised access.
Given that we are a UK-based organisation and many of our recipients are based in the UK, we will normally only transfer your personal information within the European Economic Area (“EEA”), where all countries have the same level of data protection law under the GDPR.
However, because we occasionally use agencies and/or suppliers to process your personal information on our behalf, it is possible that personal information we collect from you will be transferred to and stored outside a location in the EEA.
Please note that some countries outside the EEA have a lower standard of protection for personal information, including lower security requirements and fewer rights for individuals.
Where your personal information is transferred, stored and/or otherwise processed outside the EEA in a country that does not offer an equivalent standard of protection to the EEA, we will take all reasonable steps necessary to ensure that the recipient implements appropriate safeguards (such as by entering into standard contractual clauses which are approved by the European Commission) designed to protect your personal information and to ensure that your personal information is treated securely and in accordance with this Notice; where appropriate we will seek your consent. If you have any questions about the transfer of your personal information, please contact us using the details below.
Unfortunately, no transmission of your personal information over the internet can be guaranteed to be 100% secure – however, once we have received your personal information, we will use strict procedures and security features to try and prevent unauthorised access.
The GDPR requires us to rely on one or more “lawful basis” to use your personal information. We consider the basis listed below to be relevant:
In broad terms, our “legitimate interests” means the interests of running our concern as a business or voluntary entity and pursuing our aims and ideals.
When we use your personal information to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted by law).
We link our website directly to other sites. This Notice does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via links on our website.
When we process children’s personal information where required (for example, for a family account), we will not do so without their consent or, where required, the consent of a parent/guardian. We will always have in place appropriate safeguards to ensure that children’s personal information is handled with due care. Our services are not aimed at children under 13.
If you have questions about privacy or have a concern or complaint about our handling of personal data, you can contact our officer in charge of Data Protection, who will investigate the matter.
simon@webshore.co.uk
Lynworth Hall, Mendip Road, Lynworth, Cheltenham. GL52 5ED.
We may update this Notice from time to time. We will notify you of significant changes by contacting you directly where reasonably possible for us to do so and by placing an updated notice on our website. This Notice was last updated on 25th May 2018.